Term and Conditions

Welcome to Best Shoe Store (“we”, “us”, or “our”) at sneakers-sales.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Website Use and User Responsibilities

1.1 Eligibility

Our website and services are available only to individuals who can form legally binding contracts under applicable law. By using this site, you represent that you are at least 18 years old.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

1.3 Prohibited Activities

You agree not to:

• Use our products for any illegal purpose
• Violate any laws in your jurisdiction
• Infringe upon our intellectual property rights
• Upload or transmit viruses or any malicious code
• Attempt to gain unauthorized access to our systems

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality performance footwear including hiking shoes, running shoes, tennis shoes, trail running shoes, training shoes, walking shoes, lifestyle sneakers, pickleball shoes, and sandals & slides. We strive to accurately display product colors and features, but actual colors may vary slightly due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

2.3 Pricing

All prices are in USD and are subject to change without notice. We are not responsible for typographical errors regarding price or product information.

3. Orders and Payment

3.1 Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including product availability or suspected fraudulent activity.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You represent that the payment information you provide is accurate and that you are authorized to use the payment method.

3.3 Sales Tax

Applicable sales tax will be added to your order total where required by law.

4. Shipping and Delivery

4.1 Shipping Areas

We ship worldwide excluding Asia and certain remote areas. Shipping restrictions may apply to some products.

4.2 Shipping Options

We offer two shipping methods:

4.3 Order Processing

Orders are typically processed within 1-2 business days. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs.

4.4 International Orders

International customers are responsible for any customs fees, import duties, or taxes imposed by the destination country. These charges are non-refundable if you return the product.

5. Returns and Exchanges

5.1 Return Policy

We offer a 15-day return policy from the date of delivery. To be eligible for return:

• Item must be unused and in original condition with all tags attached
• Original packaging must be intact
• Return must be initiated within 15 days of delivery
• Proof of purchase is required

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Sandals & Slides that have been worn or have damaged original packaging
• Items marked as “Final Sale”
• Gift cards

5.3 Return Process

To initiate a return:

1. Contact our customer service at [email protected] with your order details
2. Complete our Return/Exchange Request form
3. Wait for approval and RMA number (within 2 business days)
4. Package the item securely with all original materials
5. Ship to the provided address using a trackable service

5.4 Refunds

Refunds are issued to the original payment method within 5-7 business days after approval. Return shipping costs are the customer’s responsibility unless we sent the wrong item or it was defective.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Best Shoe Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products. Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Your State], USA, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Best Shoe Store
1074 Layman Avenue
MAURICEVILLE, US 77626
Email: [email protected]